As a result, and as you would expect, we are abiding by all the current UK Government issued guidance and restrictions. Whilst KMUK is still able to provide a high level of service to both dealers and end users, the vast majority of our staff providing that service are working from home. We will of course continue to monitor the situation and act accordingly as the COVID-19 situation progresses.
Our dealer network are also acting in the best interests of their staff and their customers, and each dealer has taken decisions that they feel are necessary and pertinent in order to abide by Government advice and instruction to ensure everyone remains safe and well.
Some of our dealers have taken the decision to close completely, others have closed their showrooms but kept the Service Dept open for service, repair work and MOT's particularly for emergency vehicles, essential service vehicles and those of key workers. If you need to arrange for a repair, service or MOT, please contact your local Kawasaki dealer directly to establish their current status.
Whilst current Government restrictions in place stipulate that all retail sales showrooms in the UK must be closed to the public, a number of dealers are still available to contact either by telephone or email should you wish to speak to them about future motorcycle collections, the purchase of a new or used motorcycle, or to book a service or MOT.
KMUK's Customer Service function remains active throughout, however allowances must be made as most of the staff will be working from home, and as such it may take a little longer to respond to some enquires. We appreciate that many customers will have questions or be seeking guidance during this time and in response we have prepared a frequently asked questions information sheet which can be found here.
If for any reason the FaQs do not answer your query, please email email@example.com, or if you need to speak to someone, please telephone 01628 856750.
We sincerely hope all of our customers, dealers, supporters and friends remain safe, well and healthy during this time of National Crisis.